Booking a Swim Archives - LoveOpenWater Swimming

Do you have a Season Pass?

Yes, we have venue specific season passes or our Premium Season Pass. Click HERE for details ...

All Love Open Water venues operate using the NOWCA safety and booking system which means any person wishing to swim at a Love Open Water venue, must have a valid NOWCA membership. This annual membership gives you access to over 40 NOWCA affiliated open water s...

I’ve registered for a swim at The Haven or Nottingham, how do I get the gate code?

You will need a gate code to access The Haven and Nottingham. The respective codes will be included in your booking confirmation email. ...

I’m on a waiting list and have received notification of a slot becoming available. How do I accept?

If you have added yourself to a waiting list and receive an email or app notification, you will need to do the following to accept the slot within 2 hours: Login to ACTiO app or the desktop version ...

How does the waiting list function work on ACTiO?

If the venue has enabled a waiting list for an activity, this will allow you to add yourself to this list IF A TIMESLOT IS FULLY BOOKED To add yourself to the waiting list, click the radio button next to the fully booked timeslot you’d like and select ...

I just want to jump in for a quick dip, do I need to pay the same amount?

Check if your venue has a ‘dippers’ rate. You can do this in ACTiO by looking under ‘available activities’. You are still required to have a NOWCA membership if you are swimming at any Love Open Water venue. ...

I’ve booked a spot but I’m running late, can I still swim?

If you are late for your session, you must wait until the next time slot. All swimmers must attend a safety briefing before entering the water, even if you are a regular swimmer at the venue. ...

Do I need to book ahead to swim or are there walk-up spots available?

Currently all swims must be pre-booked to ensure you have a swim slot on the day. We cannot guarantee entry if you arrive on site without a booking. ...

Can you explain the session times? Is there a time limit on swimming?

You should book onto the time you wish to swim and ensure you arrive in plenty of time to change and be ready for the safety briefing. Currently, there is no time limit on your swim but you must be out of the water 5 minutes before closing time. ...

I’m trying to book a session on x day but it’s not showing up in ACTiO

Days available for booking show in blue on ACTiO. If a session isn’t showing up, it’s likely that it’s not available. Swim timetables will change from season to season and the most up-to-date session information is held on the ACTiO app and...