(NOWCA) Wristband

I have a wristband from 3 years ago and just reinstated my membership. Will my wristband still work?

This wristband should still be active. Just bring along to your swim session and the duty manager can check for you before your swim. ...

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I’ve lost my wristband, how do I get a new one?

You can purchase a replacement wristband at the venue for £3 (contactless payment). Please note, that your old wristband will no longer work so you should dispose of this (or return it to the venue) should you find it. ...

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I’ve forgotten my wristband, can I still swim today?

If you have forgotten or cannot find your band don’t worry, we can assign you a temporary green wristband. If you think your wristband might be permanently lost, you can purchase a replacement for £3 on site which can be paid for by contactless card pay...

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I chose a certain collection venue to collect my wristband but can I pick it up from another venue?

When you registered for your NOWCA membership, you selected a venue to collect your wristband. If you are no longer able to collect from that venue, you can amend the collection venue via your online account any time prior to collection. Login to your accou...

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I’ve joined up to NOWCA, where do I get my wristband?

When you registered with NOWCA, you chose your ‘collection venue’. When you arrive for your first swim, a wristband will be assigned to you. This is yours ‘for life’ and you must take it with you to swim at a NOWCA venue. ...

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What is a NOWCA safety wristband?

A NOWCA safety wristband is issued to all NOWCA members and can be used at any accredited NOWCA site across the country. The wristband contains an RFID chip and holds information supplied upon your registration about emergency ...

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How do I purchase bulk credits?

Bulk credits for Love Open Water venues can be purchased within the ACTiO app. Once you choose a venue, you will see the Available activities icon.  Beneath that is an option to Book Now or Buy Credits (purple button) Please note, credits are assigned to a pa...

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